What our customers say...
"Over the years as the internet evolves I find that your staff is always, and I mean always, right up to snuff with accurate answers and guidance to solve whatever problem I have encountered.
I do not take this level of service for granted. It does not exist in many places I do business or have done business with. Your company stands above the crowd in customer service."
"We’ve been using AspDotNetStorefront for years and it’s
served us well. Version 10 was just released and we updated shortly afterward.
There are a lot of improvements that we’re very happy about but the biggest
factor is how the site works with mobile devices. We’ve always struggled with
converting mobile traffic, or even keeping them on the site, but we’re seeing
HUGE improvements in our mobile metrics. Just since we launched the update our
mobile revenue is up 225% and conversions are up 131%! Across all traffic we’re
seeing more than an 8% increase in conversion
rate, bounces are down, and session durations are up. I credit a lot of this to
the responsive design, our product images are bigger and fill any size screen
with color – important when you’re selling flowering plants! The new 1-page
shopping cart is great, the customer can see all their order information all
together and visual cues guide them through completing all the required
information.
The backend product and order management is MUCH easier to work with. A lot more information is visible on each page so you don’t have to navigate through a bunch of tabs to see everything. The entire layout is just cleaner, easier, and more intuitive.
"
"I’ve handled our four location music store’s website for five years. I HATE website redesigns. Hate them.
I worked with several other web companies and the experience was not great. But in 2016 we ran into a Point
of Sale issue, and our website crashed. We were put in contact with Vortx, and we had an entirely new website
and design within a week and a half. The turnaround time on our most recent project was two weeks (an entirely
new website homepage, edits, and ecommerce section). Vortx is fast, great at communication, pleasant, and our
website looks FANTASTIC (shout out to Nicole and Rachel)! I was completely involved in the design process, but
I didn’t feel like I was doing most of the work (like some past designers I had dealt with) and it wasn’t a huge
burden on my time. We actually held off on our current project until they had time to fit us in. I HIGHLY recommend
Vortx to anyone who needs a completely new project or is just frustrated with their current designer."
"The team was right on top of everything. When I submitted a request and/or an idea they got back to be right away with my options. They helped teach me to maintain my own site rather than just putting it together and giving me the keys. Everyone had a great rapport and didn't make me feel self-conscious about my lack of technical knowledge. Thanks so much for all your help. I couldn't have done it without you!"
"After years of cobbling together site templates on my own, we finally enlisted the Vortx/AspDotNetStorefront team to upgrade our site and install a truly professional design. The cost had always been daunting, but I feel we got a great value. Our site went from looking like someone cobbled it together in a hurry to a slick, modern look that is both mobile-friendly and human-friendly. First off, the Vortx team is probably the most personable group of tech-world human beings I've ever met. Everybody is knowledgeable AND delightful. During this project, I received speedy responses that covered all of my concerns. The use of Basecamp and the initial design survey were particularly useful in making the project feel very organized and on-track. Secondly, the upgrade from 9.4.2 to 9.5.1 is magnificent! Editing products on the Admin has gone from a Herculean task to completely simple. I think I will finally be able to train newer team members to help me. The code has improved a lot, too. I have several little customizations that I use on our product display XML packages and on the product edit page. Implementing these was SO much easier than it has been in the past! I'm far from a professional developer, so anytime I can go into the code and figure out how to change something on my own, it's a major win. The use of topics to customize the template is another highlight. Once a year, we use MoreStores for about a week, so it's great to use those topics to change the look of the MoreStores rather than needing separate skins for each store. I am very, very pleased with the outcome of this project."
“I love the website that we have and best of all it works! It's makes purchasing easy for the customer.”
“I was very impressed with the absolute professionalism & technical ability of the assigned project manager, Nicole.”
“Great job by the whole team as usual. Site looks awesome!”
“Vortx has done a fantastic job implementing our web site. They got involved with our business and most importantly, how we go to business, and meshed that with their tech knowledge. Great Experience, thanks!”
“Jo and the team at AspDotNet/Vortx are the very best. They handled my website upgrade/hosting project with the utmost professionalism, while maintaining a friendly manner. All my tedious questions were answered with professionalism, kindness, and grace. A special thank you to Nicole Swan for all her help. I'm a big fan of AspDotNet/Vortx. I would highly recommend them to other businesses.”
“This is the second project that we have had the privilege of working on with Vortx. I would like to say they are honest, organized, keep things in writing for accuracy, dependable, punctual, knowledgable, friendly, intelligent and a pleasure to work with.
Our company has been online since August of 2001. We have worked with several individuals and companies over the years but none have exceeded our expectations like Vortx. They are the developers of the storefront and who knows better how to work with something than the people who build it.
Vortx is not only in the business of building a great workhorse of a software and strong stable dependable websites, they genuinely want to see you succeed. They have programs and tools to to help you learn after the completion of the project.
They don’t just listen to your problem and tell you what it will cost to fix it, they encourage you to learn and grow and figure out how to help yourself so you have the tools to be a better webmaster and marketer. Tools that are vital for success in the online business world.
Working with different companies over the years we have had some not so successful experiences. Our experiences with Vortx have always proven to be successful and profitable. I highly recommend them to anyone who aspires to build a new store or advance an existing store. Thanks to Jo, Christian, Matt, Erik and Rachel for all of your help. You have been and will continue to be a great team to work with, we look forward to a long and successful relationship with the entire team. We are grateful to be back!”
“Just wanted to give you and your crew a big thank you for taking care of us so well. Every time we hit a speed bump your crew always
takes care of issues promptly. That level of service can never be taken for granted in todays world. You guys are the best.
”
“Just wanted to take moment to thank you for guiding us through the customization of Google Merchant feeds from a DotFeed point of view. Extremely helpful and patient figuring out the best way to dissect data and place into their proper Custom Label columns. This should drastically increase Stops Signs and More ability to more effectively utilize Google Shopping.
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“Thank you to your and your team for all of the help and support everyone has provided to Martin County. Tom did a wonderful job helping us and was very responsive”
“I wanted to take a minute to let you know how much we appreciate the amazing support from Matt Christensen on the ShoeMetro account. He has been extremely flexible, reactive, accommodating, polite, and very tech-savvy. This server migration could have been A LOT more difficult had it not been for Matt’s efforts. Very very much appreciated!”
“You guys are just wonderful. You do such a GREAT job. I just cannot say enough.”
“You all are the best to work with. Everyone has been very responsive to every question we've had, and we are so happy to be working with you.”
“You should all take great pride in the quality of your work and the service you provide. It’s both meaningful and valuable to your customers.
So let me just reiterate my personal gratitude — and also — the profound appreciation from our entire team here at Ascendio”