Who We Are

We are a small enough to know each other’s names and passions, and yet we're large enough to be internationally known in the e-commerce industry and have deep connections around the world. We've got the reputation of a big player with the energy of a young, nimble organization and we love that - it lets us do very exciting things when we smell win/win opportunities.

AspDotNetStorefront is a forward-thrusting product company, while Vortx, under the same ownership, is the service arm which delivers design and custom development of that product, along with a wide range of hosting and online marketing services.

AspDotNetStorefront/Vortx, located in the beautiful Rogue Valley of Southern Oregon is seeking a variety of talented individuals to join our team. Our corporate culture is one where motivated, customer-oriented team-players can thrive and quickly grow to reach their highest potential. AspDotNetStorefront/Vortx offers a generous compensation and benefits package including medical and vision care coverage, a 401(k) plan, a medical savings plan (Section 125), and 23 days paid time off.

Open Positions

Web / e-commerce emphasis

Vortx is on a mission to empower online merchants to grow their businesses. We build and deliver best-of-breed, full-featured e-commerce software while sharing our team's expertise in the world of online selling.

To meet the challenge, we need exceptional people to build, maintain, secure, support and deliver our solutions.

The way we work together is centered on our core values of collaborating, communicating, striving to exceed expectations (even our own), being humble, and having fun while we do it. We enjoy ourselves and work (and play) hard together. If it sounds like we're the perfect fit for you, and you're a perfect fit for us, then read on and get a convincing cover letter and resume on over to us - pronto.

We're actively hunting for candidates to fill a senior, Microsoft-stack developer position. The role fits within a wicked-smart team of developers who iteratively craft product features and whiz-bangs as we bring more and more tools to our savvy customer base of online merchants. It's a full-time position, working in our Ashland, OR offices.

We work primarily in Visual Studio 2015, MS-SQL tools, GIT, and a variety of helper tools. We're C# heads, but totally draw heavily on strong CSS, jQuery, JavaScript, XML and JSON skills, and more besides. Developers have a great deal of influence over product direction, best practices and innovation under the general direction of the Lead Developer and other senior management. You'll participate in the specific and overall vision and direction of where we take our products next.

As a Sr. Software Developer, you will be on a team primarily responsible for architecting and delivering core product features while maintaining the highest quality and security standards.

Among other things, we value honesty and integrity, loyalty and That Certain Drive, great communication, the ability to play well with others and on your own, while completely avoiding the million-hour work week.

Compensation

The Vortx culture is one where motivated, customer-oriented team-players can thrive and quickly grow to reach their highest potential. Vortx offers a generous compensation and benefits package including medical and vision care coverage, a 401(k) plan, and 23 days paid time off.

 

To learn more about Vortx, please visit our website at vortx.com and aspdotnetstorefront.com. If your training and experience qualify you for this position, please apply now by sending your resume and cover letter to jobs@vortx.com.

 

Web / e-commerce emphasis

Vortx is on a mission to empower online merchants to grow their businesses. We build and deliver best-of-breed, full-featured e-commerce software while sharing our team's expertise in the world of online selling.

To meet the challenge, we need exceptional people to build, maintain, secure, support and deliver our solutions.

The way we work together is centered on our core values of collaborating, communicating, striving to exceed expectations (even our own), being humble, and having fun while we do it. We enjoy ourselves and work (and play) hard together. If it sounds like we're the perfect fit for you, and you're a perfect fit for us, then read on and get a convincing cover letter and resume on over to us - pronto.

We're actively hunting for candidates to fill a web developer position with a particular yen to find someone who loves UX. The role fits within a wicked-smart team of developers who iteratively craft product features and whiz-bangs as we bring more and more tools to our savvy customer base of online merchants. It's a full-time position, working in our Ashland, OR offices.

As a web developer, you will work primarily in Visual Studio 2015, GIT, SVN and a variety of helper tools. You’ll totally draw on strong CSS, jQuery, JavaScript, XML and XSLT skills, and more besides. Web developers have a great deal of influence over product messaging, best practices and innovation under the general direction of the Lead Developer and other senior management. You'll participate in the specific and overall vision and direction of where we take our products next.

As a Web/UX Developer, you will be on a team working most of the time with clients, but also offering your services to the marketing side of our company for our in-house design needs. We’re looking for someone who is excited by delivering the highest quality standards.

Among other things, we value honesty and integrity, loyalty and That Certain Drive, great communication, the ability to play well with others and on your own, while completely avoiding the million-hour work week.

Compensation

The Vortx culture is one where motivated, customer-oriented team-players can thrive and quickly grow to reach their highest potential. Vortx offers a generous compensation and benefits package including medical and vision care coverage, a 401(k) plan, and 23 days paid time off.

To learn more about Vortx, please visit our website at vortx.com and aspdotnetstorefront.com. If your training and experience qualify you for this position, please apply now by sending your resume and cover letter to jobs@vortx.com.

Product Support Technician

Vortx, located in beautiful Southern Oregon, is currently recruiting for product support technicians with expertise in software and web technologies to join our talented team.

Vortx creates eCommerce success for business owners, each serving a base of online retailers with specific commerce needs. Each eCommerce solution offers a feature set which goes beyond the traditional B2C consumer shopping needs. Vortx builds and supports extraordinary solutions where the ordinary ones aren't good enough.

This position is an opportunity to join our Client Care team in a software support capacity, helping customers get the most from our eCommerce software products.

The primary responsibilities of the position will be to monitor and manage incoming helpdesk requests, identifying known problems, filtering out client-created issues and acknowledging where education is the solution. A keen eye for repeated ticket-based issues, and intelligence about a permanent solution for repeated requests will be of great benefit.

This position supports various products, but it is not intended that the successful applicant will support the underlying technology. Vortx is seeking a candidate who can quickly learn the way our application is designed to work, and help our users to make it work as intended. We are not seeking applicants who can understand, support or change the technology that makes it work - those people are 'developers' and we often advertise under separate cover for developers.

Daily Duties:

  • Identify a ticket that is covered by our support contract. Tactfully disposition all other requests
  • Respond to relevant requests for product assistance in person, and via phone
  • Perform root-cause analysis on supported issues
  • Research questions using available information resources
  • Advise user on appropriate action. Identify workarounds
  • Follow standard procedures, particularly to assist with first-in-first-out queue management
  • Understand and apply the level of effort that is appropriate for different levels of support.
  • Log all help desk interactions
  • If necessary, redirect problems to appropriate resource(s)
  • Stay current with application information, changes and updates

 

Required Skills and Experience - desired, but not mandatory:

  • Outstanding customer service skills
  • Excellent oral and written communication skills
  • Good computer skills - experience of eCommerce is a plus
  • Fast Solid Learner
  • Good troubleshooting skills
  • Reliable and Dedicated
  • Good Prioritization Skills
  • Detail-Oriented

 

Compensation

The Vortx culture is one where motivated, customer-oriented team-players can thrive and quickly grow to reach their highest potential. Vortx offers a generous compensation and benefits package including medical and vision care coverage, a 401(k) plan, and 23 days paid time off.

To learn more about Vortx, please visit our website at vortx.com and aspdotnetstorefront.com. If your training and experience qualify you for this position, please apply now by sending your resume and cover letter to jobs@vortx.com.

Hosting Support Specialist

Vortx, located in beautiful Southern Oregon, is currently recruiting for an outstanding Hosting Support Specialist to join our organization. We are looking for a self-driven and highly motivated individual looking for an opportunity to gain practical experience by supporting our growing PaaS and SaaS ecommerce hosting solutions. The successful candidate will be part of team delivering timely, high quality service to our customers.

This is a full-time, on-site position with the potential for occasional after-hours support and 24/7 on-call rotation.

In this role you will:
  • Apply creative problem-solving techniques to identify the source of problems, while at the same time keeping the customer aware of every step along the way via our Help Desk ticketing system.
  • Responsible for solving customer's technical issues which can include OS level, webserver, database server, applications server, DNS, SMTP, or other software issues.
  • Maintain and contribute to the internal and external knowledgebase.
  • Assist other members of the team with supporting internal and external projects.
  • Provide exceptional customer service.
Desired Qualifications:
  • Outstanding customer service skills.
  • Excellent oral and written communication skills.
  • Familiarity with Windows OS/Server, web hosting technologies, and basic network concepts.
There is no requirement for a specific education background or certifications. We’d strongly encourage you to apply if:
  • You enjoy working with information systems and solving technical puzzles.
  • Detail and completeness are matters of personal pride. You try to anticipate problems. You keep notes and document events. The risks you take are calculated.
  • You are able to follow detailed processes with precision. You know how to read the manual. You are eager to learn and to teach others.

Compensation

The Vortx culture is one where motivated, customer-oriented team-players can thrive and quickly grow to reach their highest potential. Vortx offers a generous compensation and benefits package including medical and vision care coverage, a 401(k) plan, and 23 days paid time off.

To learn more about Vortx, please visit our website at vortx.com and aspdotnetstorefront.com. If your training and experience qualify you for this position, please apply now by sending your resume and cover letter to jobs@vortx.com.

Sales Exceutive

Vortx, located in beautiful Southern Oregon, is currently recruiting for senior sales professionals with expertise in software and web technologies to join our talented team.

Vortx creates eCommerce success for business owners, each serving a community of on-line retailers with specific commerce needs. Each eCommerce solution offers a feature set which goes beyond the traditional B2C consumer shopping needs. Vortx builds and supports extraordinary solutions where the ordinary ones aren't good enough.

At the center of each business solution, Vortx will have formed a partnership with distributors, pertinent software providers and/or other vendors.

This is just a part of the Vortx business, but a fast growing part. It involves two sets of customers - the central business owners; and the individual retailers. We sell a "concept" to the former and once the concept is built and launched, we sell the resulting online stores to retailers within the industry.

We are now seeking professionals with experience in sales and business development. We are looking for people who have worked in an arena where they have needed to sell technical solutions by understanding the business requirements of their prospective clients.

The successful application will need to be confident, competent, honest and hard-working. And bursting with excellence. These traits are all really important to us - we are a tight-knit company where we care very much for each other and our clients. We are looking for people who celebrate a culture of accountability, consideration and vigor.

This position is ideally - but not necessarily - based in Ashland, Oregon, and may include travel.

Key requirements:
  • Must be authorized to work in the U.S.
  • At least three years' experience selling technology-based products or services
  • A strong passion for customer service and a "can-do" approach
  • Outstanding analytical, presentation and communication skills. Seriously.
  • Demonstrated track record of sales success
  • Software and web proficiency

Experience with custom software, e-commerce solutions, or a closely related field preferred.

Compensation

The Vortx culture is one where motivated, customer-oriented team-players can thrive and quickly grow to reach their highest potential. Vortx offers a generous compensation and benefits package including medical and vision care coverage, a 401(k) plan, and 23 days paid time off.

To learn more about Vortx, please visit our website at vortx.com and aspdotnetstorefront.com. If your training and experience qualify you for this position, please apply now by sending your resume and cover letter to jobs@vortx.com.

How to Apply


Apply today by sending your resume and cover letter to jobs@vortx.com.

AspDotNetStorefront/Vortx is an equal opportunity employer.