If you have any questions about AspDotNetStorefront, let us address them. We can save you hundreds (maybe thousands) of dollars over those "expensive" (and now technology obsolete) carts!
Q. What kind of stores will AspDotNetStorefront work for?
A. AspDotNetStorefront can support a wide range of store types including: general merchandise, clothing, music, software, food products, automotive products, books, computer products, etc. The storefront is specifically designed for the small to mid-size merchant, looking to exercise complete control over their customer experience, while minimizing recurring monthly costs.
Q. What's the catch? Why is AspDotNetStorefront so inexpensive compared to the competitive products?
A. There are no catches...it is just that they are charging too much, in our opinion.
Q. Is AspDotNetStorefront just a shopping cart?
A. No, AspDotNetStorefront is a fully implemented e-commerce store site and developers e-commerce toolkit, with embedded shopping cart classes, database, and administration site. We provide all of the features that competitors offer, for MUCH less cost, and no recurring monthly fees! You also get complete control of your storefront, so you can add customizations important for your business to succeed. We do not believe in the "one shopping cart fits all" mentality of a few years ago. Our solution is a professional, high performance, fully customizable solution for professional developers. If you need custom modifications, we can even do those for you. Take control of your store today, and stop paying those outrageous shopping cart startup and monthly fees!
Q. What payment gateways are supported?
A. Please see the features page.
Q. What payment types can the customer use when ordering?
A. Please see the features page.
Q. Do I need a merchant account to try your product?
A. No, you can run the storefront in "manual" gateway mode, which just collects the credit card information. If you DO need a merchant account, consider looking here.
Q. Do I need a merchant account if I want to use PayPal?
A. No, PayPal is also a merchant account, once you have one setup with them. The ML version now also supports PayPal Website Payments Pro, which acts like a real credit-card processing gateway.
Q. Can I customize my store look?
A. Yes. AspDotNetStorefront uses a template driven approach called a skin. A skin is comprised of a html file, style sheet, and corresponding image graphics. Your store design can be customized to match your business style and industry, so your customer also has a completely seamless and unified experience. The customer does not leave your site to add items to the shopping cart or to checkout!
Q. Does AspDotNetStorefront support secure transactions?
A. Yes. If you have a SSL certificate installed, AspDotNetStorefront uses it automatically. We require a dedicated SSL certificate tied to your www.yourdomain.com.
The best place to get a SLL certificate is through your hosting company.
Q. Can the store owner manage the products via a web control panel?
A. Yes. AspDotNetStorefront includes a full store administration module that allows adding/editing of all store information, shipping, taxes, categories, manufacturers, products, affiliates, coupons, orders, etc.
Q. What work will you perform if I purchase the installation service?
A. AspDotNetStorefront support staff will copy the required files to your site and configure them for your environment, create the database, and set up the application in IIS. IIS, SQL, and the .NET framework must already be installed and working properly, and we cannot assist with basic server configuration. Note that hosting environments differ and we may be unable to perform some of these tasks depending on security restrictions. We will work with the hosting company and customer to get the software installed. Once the new site is running, site configuration (products, payment gateway, shipping, etc) is up to the store owner, though of course our support staff will be happy to help with any questions you run into.
Q. Does AspDotNetStorefront support product colors and sizes?
A. Yes. Each color and size can also change the product price. Furthermore, "color" and "size" can be renamed to other terms that better match your products if required.
Q. Can I add features to AspDotNetStorefront?
A. For the ML, ML/64 and Multistore versions, you have the option of purchasing source code in either C# or VB.NET, so just about any modifications/enhancements you need can be added. We also do a lot of custom requests/additions to AspDotNetStorefront...nearly every store deployed has slightly different requirements. Our DevNet Partners can also help with customizations.
Q. Can I extend the database schema?
A. Yes. You will have full database schema. You can modify/extend the schema to do whatever you need.
Q. Does AspDotNetStorefront work with other HTML templates?
A. Yes. Any just about any third party HTML template (or your existing site HTML) can be applied to AspDotNetStorefront as a skin, giving you control over your store's appearance. We also have skin designers who are familiar with our product.
Q. What do I need to run AspDotNetStorefront?
A.
- asp.net framework 3.5
- Windows NT Server 2003 or 2008, Windows XP Professional, Windows Vista Home Premium
- IIS 5, IIS 6, or IIS 7
- Databases Supported:
- Microsoft SQL Server 2005/2008
- Microsoft SQL Server 2005/2008 Express
- Internet Merchant Account (see our partners page for Merchant account providers)
- SSL (try: ssl.com, they are running our storefront also)
- Optional: Visual Studio.net or other asp.net development tool if you want to change source code
Q. Does AspDotNetStorefront work with Microsoft Access or MySQL?
A. No, Microsoft SQL Server is the database platform.
Q. Can I change product pricing by attributes?
A. Yes, each product "variant' can have different pricing, and can even vary pricing by customer type (e.g. retail/wholesale, etc). You can define pricing for multiple customer levels. There is no limit to the # of customer levels defined.
Q. Are subcategories supported?
A. Yes. Categories, subcategories, and sections/sub-sections are supported. Products can be mapped to multiple categories/subcategories/sections/subsections.
Q. Is technical support extra?
A. Yes. Please review our support options, software upgrade options and support policy.
Q. Are there extra monthly fees?
A. No. We only charge a one time fee for the software purchase. If you like you can purchase additional support options and software upgrade options.
Q. How many sites can we use AspDotNetStorefront on?
A. We require one AspDotNetStorefront license per production site. This usually equates to one license per domain. Quantity discounts are available. The license agreement is located here. Contact us if you have any questions on licensing, or have unique requirements, so we can discuss how to best meet them.
Q. Do you setup (turnkey) stores for clients also?
A. Yes, contact us for details. We do not provide hosting services, but can install the storefront on a hosting company of your choice. You may also check our partners page for hosting companies and/or resellers by country.
Q. Can AspDotNetStorefront support deferred (i.e. manual) card processing?
A. Yes. Set the AppConfig:PaymentGateway parameter to MANUAL, and you can then retrieve orders from the admin site, and processing them manually or offline. You can also set the store to AUTH ONLY mode, and then later CAPTURE when shipped.
Q. Can I modify AspDotNetStorefront after purchase?
A. Yes. Many developers add their own custom requirements! AspDotNetStorefront makes this easy, since developers need only worry about application level requirements, not shopping cart implementation details. AspDotNetStorefront handles all of that. We don't require that you maintain any of our branding either, but you must retain our copyright notices in all source files.
Q. Can I host AspDotNetStorefront with a hosting company?
A. Yes. Nearly every hosting company is compatible with AspDotNetStorefront server requirements. Check our recommended hosting companies parnters also.
Q. Can we host AspDotNetStorefront on our own servers?
A. Yes.
Q. Is Source Code Available, and What Language(s)?
A. All of our own development in done using the C# language. Source is optionally available for $995, in either C# or VB.NET. You must sign our Source License Agreement (SLA) also agreeing not to redistribute source code. Additionally, after downloading source code, no returns are allowed. When purchasing full source, these steps are all automated by our own site, making the process very easy to order. With full source, you are NEVER limited to the functionality we provide, and you can fully customize, adapt, extend or otherwise add your own required features into the storefront to meet the requirements of your own, or your clients needs.
Q. Can we add the full source option later if we need it?
A. Yes.
Q. We already have a product database, can AspDotNetStorefront Interface with that?
A. We have a Web Service Automation Interface (WSI) that can be used to automate syncs like this with our ML version.
Q. Can we integrate AspDotNetStorefront with our existing site?
A. In nearly all cases, yes. Many of our sample live client sites do just this.
Q. Can we tryout the admin site in demo mode?
A. Yes, the free trial includes a fully functional administration site. Click here to sign up for the free trial.
Q. Does your software make any calls to your server?
A. The purchased version makes one call to our server on application start. You can remove this call by executing our source code licensing agreement, and removing that call, if you desire. We do this only to combat fraud, and no honest customrs have anything to worry about here, and that call can be removed very easily when properly licensed.
Q. We want to process our orders and charges manually. Can we do that?
A. Yes. You can set the payment gateway to MANUAL and then download and process the orders via your back office system or POS system.
Q. Can I add an extra "handling fee" to all orders.
A. Yes.
Q. Can I get real time shipping rates from UPS, FedEx, USPS, DHL, and Canada Post?
A. Yes. Canada Post real time rates supported only in ML version at this time. UPS, FedEx, USPS, DHL real time rates supported in ML, ML/64, ML/Express and Multistore eBusiness versions.
Q. Can I specify taxes down to the county level?
A. Yes, Tax rates can be entered by state, zip-code, and country. ML version required for setting tax rates by country.
VAT Tax structures are also supported
Q. Will AspDotNetStorefront work in Canada and Europe.
A. Yes. Currency display matches your locale (e.g. Pounds, Euros, Etc...). Support for changing languages in run-time is also supported by ML version. VAT Tax structures and rules are also supported.
Q. Can I install on a development server and a production server with one license.
A. Absolutely...we would expect you to do that as the normal course of doing business and developing web sites. We are easy to work with...all we ask is that you purchase a license for each production site you are deploying. We try to make it easy to do your job!
Q. Where is the FAQ?
A. You're there now, just checking to see if you were still paying attention ;)
Q. How long do I get product updates.
A. The general company policies are:
a) Upgrades are free for 30 days after purchase
b) Click here fore additional product upgrades options.
Q. I need to do a store site in a language that doesn't have a language pack. Can I do that?
A. Yes, we provide all strings used by the storefront site in an Excel file (ML version). You can just translate them, and upload into your SQL database.
Q. Do I need to know asp.net to use this storefront?
A. No, once the storefront is installed, you manage your store using a web based control panel. Knowledge of asp.net (C# or VB.NET) may be needed only if you need to make very detailed low-level customizations to your storefront.
Q. Do I need to know HTML/CSS to use this storefront?
A. No. HTML and CSS skills are needed only when creating or modifying a skin for the storefront, but not to "administer" the storefront once installed. If you need a custom skin designed we have a list of development partners who can provide this service for you.
Q. Can I add the source option later, if I need?
A. Yes, source option can be added later for the same cost. Please note that after downloading source, returns are not allowed. Source is provided for all code, except our Encrypt DLL, in either C# or VB.NET.
Q. Do my servers and development machines have to be running 64 bit operating systems to use ML/64?
No. AspDotNetStorefront ML/64 takes full advantage of .NET's capability to be architecture independent. When running on a 32 bit platform,
ML/64 will operate in 32-bit mode without ANY interaction from the user, and when deployed to a 64-bit environment, will automatically switch to
64-bit mode. No costly and time consuming upgrades are required whatsoever.
Q. What is the advantage of using a 64-bit architecture?
A. The advantages of using a 64 bit platform are twofold. First, larger servers with multiple fast, modern multi-core processors are no longer
limited to 2GB of memory in an application pool. This allows your site to scale beyond what would be possible on a 32-bit server. Secondly, you are helping to ensure that your site remains compatible with technologies that cannot co-exist with 32 bit applications.
Services like Microsoft Exchange and Sharepoint 64-bit editions can now theoretically be run on the same server as AspDotNetStorefront, saving time, expense, and management effort.
Q. Why are some gateways not supported in ML/64?
A. Certain legacy gateways require 32-bit only components to operate. When running in 64-bit mode, it is not possible to mix 32-bit and 64-bit components.
Q. Is there a performance benefit to using ML/64?
While individual operations will not execute faster in 64-bit mode, by enabling the site to use more memory you now have the option of using faster, more robust
hardware without being limited by the maximum 2GB memory limit imposed on 32-bit application pools.
Q. Do I get access to the C# codebehind files?
A. No. AspDotNetStorefront ML/Express is precompiled, so the code cannot be modified.
Q. Can I customize the text and content on my site?
A. Yes! Store admins have full access to the strings that are used to generate the site's basic text - things like "Add to Cart", "Email to a friend", etc. Store admins can also create up to 100 custom content pages that can contain HTML, FLASH objects, embedded videos, and more. These pages are created and managed through the admin interface.
Q. Can I use ML/Express to sell products overseas?
A. You can accept orders from overseas customers, however the site will be in English only, and customers can only view prices in US dollars.
Q. Am I able to change the look and feel of my site?
A. Yes, the ML/Express version can be 'skinned' to look pretty much however you want.
Q. Do I have to store credit card information on my site?
A. No, the payment gateways that the ML/Express version supports all allow you to process credit card orders without having the security risks of storing that information on your site.
Q. Can I upgrade to ML or ML/64 later on if I decide to?
A. Yes, you can upgrade through the Licenses page.
Q. Can the store owner manage the products via a web control panel?
A. Yes. AspDotNetStorefront includes a full store administration module that allows adding/editing of all store information, shipping, taxes, categories, manufacturers, products, coupons, orders, etc.
Q. Are there extra monthly fees?
No. We only charge a one time fee for the software purchase. If you like you can purchase additional support options and software upgrade options.
Q. Is Source Code Available?
A. No, the source code is not available for the ML/Express version.
Q. Do I need to know asp.net to use this storefront?
A. No, once the storefront is installed, you manage your store using a web based control panel. There is no special .NET knowledge required to manage the software, however familiarity with HTML, XML, and CSS may be beneficial to really 'spruce up' your pages!.
Q. Do I need to have any special components installed on my server to run this software?
A. No, our requirements are pretty basic and the software doesn't require any special 3rd-party components to run. See here for our Windows Vista installation guide.
Q. Is AspDotNetStorefront multi-store available for sale?
A. Yes! AspDotNetStorefront is thrilled to announce that the Multi-Store production release is complete and ready for purchase!
Q. How is AspDotNetStorefront multi-store licensed?
A. The license for AspDotNetStorefront multi-store consists of two components: a base license and store licenses. The base license allows you to run AspDotNetStorefront multi-store on a single server. Each logical store created requires a separate store license, which can be purchased with the base license or added later.
Q. Can administrators be restricted to access data only from a specific store?
A. Not yet. AspDotNetStorefront multi-store was designed to be administered by a common group of administrators. Each administrator has access to all data within the multi-store deployment. We are planning to add more 'fine-grained' filtering abilities in future releases.
Q. Can AspDotNetStorefront multi-store be used for running stores for separate companies off of a single installation?
A. While this is theoretically possible, AspDotNetStorefront multi-store was not intended for this purpose. All products, customers, and orders are centrally managed and administrators cannot be restricted to a single store’s data. This means that each company would have access to all data regardless of which store that data was for.
Q. Can I change the look and feel of each store individually?
A. Absolutely! Each store can appear as a completely unique, separately branded website to the end customer.
Q. What data can vary by store?
A. AspDotNetStorefront multi-store has been designed to allow great flexibility in terms of how each store operates. All configuration parameters can vary by store, including payment gateways and merchant account details, SEO information, handling of wholesale customers, and shipping configurations. Additionally, the following items can be varied for each store:
- Displayed products
- Displayed categories
- Displayed departments
- Product pricing
- Customers
- Payment terms
- Look and feel
- Branding
- Content pages
- String resources (phrases displayed on the site)
Not sure if your needs are supported? Please contact
sales@aspdotnetstorefront.com for complete details.
Q. Will AspDotNetStorefront multi-store work in a 64-bit environment?
A. Yes. The product was designed to fully support the advantages offered by modern 64-bit computing platforms. Please keep in mind however that some payment gateways require the inclusion of 32-bit assemblies, which prevents use of those gateways in a 64-bit environment. If you are unsure of whether your payment gateway will function, please contact our sales team at sales@aspdotnetstorefront.com.
Q. How many stores can a single implementation support?
A. This is entirely dependent upon the combined size, structure, and traffic for each store. AspDotNetStorefront was designed to support 100,000 products or more (with proper tuning), so keep this in mind during deployment. If the size of each store is relatively small with little traffic, a single implementation can support 250 or more stores, whereas if each store has thousands of products or receives very high traffic, a single multi-store installation may only support 5-10 stores or less.
Q. How does AspDotNetStorefront multi-store know which store to display for a customer?
A. Stores are differentiated by domain name, subdomain, or virtual directory. For example, if you have two stores (retail store and wholesale store), you could differentiate these by assigning one store to www.retailstore.com and the other to www.wholesalestore.com. Likewise, you could use http://retail.store.com and http://wholesale.store.com, or www.store.com/retail and www.store.com/wholesale.
Q. Are server farms supported?
A. Server farms are fully supported, however you must purchase a server license for each server the application will be hosted on. When selecting a load balancing technology we strongly recommend using a quality hardware load balancer that supports “sticky sessions” (class c affinity) to prevent issues with SSL certificates and cookies. Likewise, we do not recommend the use of software load balancing technologies (such as Microsoft network load balancing) at all. These tend to be problematic.
Q. Is AspDotNetStorefront multi-store PA-DSS compliant?
A. While we will be undergoing PA-DSS compliance after the official release of the product, this process can take many months (primarily waiting for the PCI Security Council to list the application). The application has been developed in adherence to PA-DSS specifications, however it will be some time before the application is PA-DSS accepted. The full release version will be capable of passing all PCI compliance scans, therefore meeting security requirements and mandates needed to obtain a merchant account.
Q. How does SSL work in multi-store?
A. The manner in which SSL works depends on how your stores are configured. If each store has a distinct domain name (such as www.store1.com and www.store2.com) then each store will also need to have its own SSL certificate and use a dedicated IP address. This can be accomplished by mapping multiple websites in IIS to the directory where your AspDotNetStorefront files are installed. If you are using subdomains (such as store1.mycompany.com and store2.mycompany.com) then you can purchase a wildcard certificate which will secure all of your stores. If you are using subdirectories for your stores (www.mycompany.com/store1 and www.mycompany.com/store2) then a single SSL certificate for www.mycompany.com can be used.
Q. Does each store require its own server?
A. This depends on the size of the store and how much traffic it receives, but typically no. AspDotNetStorefront multi-store was designed to allow you to host multiple logical websites using a single server and database. Please keep in mind that if you are connecting multiple servers to the same database, each server requires a license.
Q. Will multi-store work in a shared hosting environment?
A. Multi-store is not tested or supported in a shared hosting environment, and requires a dedicated server. While it may be possible to deploy multi-store in shared hosting, AspDotNetStorefront would not be able to assist with any complications resultant from this.
Q. What are the minimum system requirements for AspDotNetStorefront multi-store?
A. System requirements will vary widely dependent upon the number of sites you intend on deploying, the size of those sites, configuration options, the amount of traffic received, and what kind of caching is utilized. When sizing a dedicated server however, we recommend at minimum a modern dual-core processor and 4 GB of memory when running Microsoft SQL Server on the same machine. Microsoft SQL will often use up to 2 GB of memory by itself. In a production environment, windows server 2003 or windows server 2008 is supported. In a development environment, Windows XP Professional or Vista Home Premium or better is supported.
Q. What versions of Microsoft SQL are supported?
A. AspDotNetStorefront multi-store can utilize Microsoft SQL server 2005 or 2008, including Express versions.
Q. Does each logical store require a separate installation?
A. No. Multi-store was designed to allow multiple logical stores to be hosted from a single installation. If you are using separate domains, each logical site will require its own website in IIS; however each of those sites can be mapped to a single installation directory.
Q. Can my stores be on different domains?
A. Sure! Each store can be on a totally separate domain or subdomain, or in a subdirectory on your domain. For example:
- www.store1.com
- www.store2.com
- store1.yoursite.com
- store2.yoursite.com
- www.yoursite.com/store1
- www.yoursite.com/store2
etc...
Q. What versions can I get the source code for?
A. Source code is available for ML, ML/64, and Multi-Store.
Q. How much is the source code?
A. Source code is priced at $995 above and beyond the license price.
Q. Do the 'Developer Packs' include the source code?
A. No, Developer Packs are discounted bulk licenses. The source code is still a separate purchase.
Q. What do I get with the source code?
A. The source code gives access to all of our AspDotNetStorefront logic with the exceptions of our licensing and encryption logic, and some 3rd party components.
Q. What languages is the source code available in?
A. C# and VB (Note: VB is only available to customers who purchase the source).
Q. Can I buy just the source code?
A. No, source code must be tied to a license purchase.
Q. Can I buy the software without the source code, and add it later on?
A. Yes, source code can be purchased later on for whatever the going rate for source code is at the time.
Q. How do I get the source code once I purchase it?
A. After the order is released, you must log in to the My Licenses page and click the link that will be displayed to process the Source License Agreement. This online form is submitted back to AspDotNetStorefront for approval. Once the SLA has been approved by AspDotNetStorefront, the source code is then released into your account and you are able to download the full source code version of the AspDotNetStorefront platform you purchased in either C# or VB.net.
Q. Do I have to buy the source code for every software license I buy?
A. No. Once you have source code access, it applies to all of your licenses. (see below for the exception)
Q. I am a developer. Can I purchase the source code and pass it on to my customers?
A. Developers may purchase the source code to do customization for their clients. If you intend on passing the full source code to your clients, they will need to purchase the full source code. If you are only planning on passing them compiled DLLs, you may use one copy of the source code for development purposes across the board
Q. I have purchased the source code and need to have a 3rd-party developer modify it for me. May I give them that code?
A. The developer must sign a Source License Agreement Subcontractor Addendum before you can give them that code. Email us to get a copy of that addendum.
Q. Does my reseller discount apply to the cost of the source code?
A. No, source code is never discounted.
Q. Do you provide documentation on how to modify the source code?
A. The only documentation we provide on the source code is the comments within the code itself.
Q. How is AspDotNetStorefront licensed?
A. AspDotNetStorefront is licensed per domain/per production site. This means that you can have a single store (production site) running on a single domain name per license.
If you wish to have additional stores, or wish to use additional domain names, each must have a seperate license. Quantity discounts are offered for license purchases
exceeding three licenses. For more detailed information on our licenses, please see http://www.aspdotnetstorefront.com/t-licensing.aspx. For our reseller/multiple license discount schedule, please see http://www.aspdotnetstorefront.com/t-resellerdiscounts.aspx.
Q. There is a message at the bottom of my site stating that I am running unlicensed or unactivated software. Why does this message appear, and what can I do to
remove it?
A. To remove the message, you must generate a license key for the domain/IP/hostname you are using to access the site. It is important that you are certain on what URL you
will be using to activate the site before generating a license key, as only one development, one staging and one production key may be generated per license. PLEASE read the
next question and answer for additional information on activating your license.
Q. What do I have to do to activate my license?
A. Follow the directions at http://manual.aspdotnetstorefront.com/p-247-license-keys.aspx.
Q. Can I put my store in a subdirectory/virtual directory without affecting licensing?
A. Yes. The license is based on the domain name, not the full URL. Your key should be generated for just the domain name. Leave off the /foldername.
Q. Will the license work with multiple domain names?
A. No. The license will work with a single domain name.
Q. Can I use my software for a product site and a development/sandbox/staging site without purchasing two licenses?
A. Absolutely. Our license allows for the software to be installed on one development web server or PC as well a production/live server. We encourage all customers to
thoroughly test their implementation in a sandbox before deploying the software to a live environment.
Q. When I upgrade my site, will I have to generate a new license key?
A. In some cases, yes. Maintenance releases do not require a new license key. For example, if you upgrade from 7.0.2.3 to 7.0.2.5 the same license key will work for either
version. On the other hand, if you upgrade from version 7.0.2.5 to version 7.1.0.0 then a new license key is required, as this is a feature release as opposed to a general
maintenance release. Customers with current support and upgrades contracts will be able to generate a new key for the SAME DOMAIN NAME that the previous version was licensed
under.
Q. I lost or deleted my license key. Can I retrieve a new one?
A. Yes, you can click the 'Retrieve' link on the mylicenses page to re-download the key file.
Q. Are their any limitations to development keys?
A. Development keys may be generated for "localhost", an IP address, or a fully qualified domain name.
Q. I generated my development key for localhost. Can I access the site from another PC?
A. You can access the site from another PC, however you will receive a message indicating that the site is running unlicensed or unactivated software. In addition, the site
will operate using a reduced functionality set.
Q. I purchased source code, but did not receive any of the licensing or application/session startup logic or application_beginrequest/endrequest logic. Shouldn't
this be included?
A. To prevent software piracy, all licensing logic has been placed in a seperate library whose source code is not provided under any circumstances. If you have requirements
to perform specific tasks during the application start procedure, you may add these in the custom_applicationstart_logic, custom_application_beginrequest_logic,
custom_application_error, etc. methods within our AppLogic class.
Q. Can I make modifications to remove licensing requirements if I purchase source code?
A. No. We do not allow developers to turn off or otherwise circumvent our licensing requirements. Unfortunately this is necessary due to software piracy.
Q. I am an end-user, but I am no longer using your software. Can I transfer the license to another person/company?
A. Single AspDotNetStorefront licenses are non-transferrable unless they were purchased specifically for resale, or they were purchased as part of a multi-license developer
pack. We do not allow end-users to transfer licenses to other end-users for a variety of reasons.
Q. I am a developer and already purchased source for another license. Do I have to purchase source again?
A. If the project you are currently working on requires source code, then you must purchase source again. The reason for this is that when the license is transferred to the
end customer, they should have access to the source in case the site must be updated or upgraded at some point in time. The exception to this would be if you are using the
licenses in an ASP (application service provider) model where you will be maintain all licenses on a unified code base and the licenses will not be transferred to the
customer.
If you have any questions about AspDotNetStorefront, let us address them. We can save you hundreds (maybe thousands) of dollars over those "expensive" (and now technology obsolete) carts!
Q. What exactly does 'mobile support' mean?
A. When a customer browses to your site on a mobile device, the software recognizes this and switches them to a special streamlined skin designed for smaller screens and slower connections. Customers can browse through your products, view product images and email products to a friend, read information about your company, and add items to their wishlist to be purchased from a desktop computer later on.
Q. Can customers make purchases on my site through a mobile device?
A. Not yet, but it's coming! We anticipate having full mobile commerce support by the 2010 holiday season.
Q. How are mobile users detected?
A. The software decides whether a user is on a mobile device or not based on their browser user agent.
Q. Can I add to the list of devices that the software looks for?
A. Yes! The list of user agents to look for can be modified as new devices are released.
Q. Can I add to the list of devices that the software looks for?
A. Yes! The list of user agents to look for can be modified as new devices are released.
Q. Can I customize the mobile skin?
A. Yes you can. The mobile skin uses master pages and a stylesheet just like the store's main skin and is easily editable.
Q. Is there an extra fee to use the mobile support?
A. No there's not! The feature is built into the software and ready to go 'out of the box'.
Q. Does the mobile skin work for kit products?
A. Not at this time, but we'll make sure they're supported in the future.