Mobile / Secure / Speedy
And best of all ... Active-e v10 comes complete with expert help.
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The upgrade itself will be free - and it will be the last upgrade your storefront will ever need, since Active-e is moving into the cloud and will be kept 'always up to date' for you.
That means that patches will be applied just as soon as they are identified. New features will be delivered while you sleep. Never again will your storefront fall out of date.
This free, final upgrade is a very significant one, but as far as possible, the work will happen independently, behind the scenes. Your involvement is likely to be with your 'look and feel' (close this window and you can read about look and feel separately.)
As part of the onboarding process, Tri-tech is offering a small library of carefully crafted responsive templates which are all ready to go - via a 'wizard' you can
easily upload your logo, your banner images, and your home page content.
You will be guided through the choice of product listing pages and product detail pages, choosing the one you like the most. The 'wizard' will result in a
modern, clean, attractive design for you to use.
Also, sign up for our free weekly design tips, to help you stay abreast of eCommerce design trends.
The new Active-e storefront will connect your storefront to as many social sites as you like. Link to Twitter, Facebook, LinkedIn, and other social accounts ...
Your expert will send out regular tips about Social Networking, and will provide webinars to attend, and highly-relevant articles to read.
Your new Active-e v10 storefront is protected by the full set of requirements as stipulated by the PCI Council. Your database is installed behind
firewalls that are securely configured and can only be modified programatically. Further, all programmatic modifications are logged with a unique,
authenticated ID, so that any intrusion is traceable.
Your storefront will be protected by all the required controls and tested regularly to prove the absence of vulnerabilities.
When the new, staged version of Active-e v10 is first shared with you, 'best practices' will have been observed when we have set the (almost 1000!) default configuration preferences.
Best practices will work fine if your storefront is exactly 'average' but if you want to apply your own business needs then you might want some help.
You will be surrounded by helpers, keen to help you understand the principles of SEO, search engine marketing, analytics, email marketing and more.
We will send out hints and tips by email. We will host webinars, write articles and invite you to join free sessions.
You will find that the new Active-e v10 has kept pace with search engine requirements. Metadata and microdata tags are natively embedded, along with image tags
and remarketing controls.
Active-e v10 comes with unlimited ways to categorize and departmentalize products. It also has an easily managed menu bar which you can use
to direct traffic to textbooks, or to product groups.
A number of 'frequently requested videos' will be provided to help you optimize your use of Active-e v10. The expert team at Vortx will be busy
writing educational articles and maintaining a strong knowledge base.
Also, Vortx will be holding regular educational sessions using a variety of delivery mechanisms (webinars, quizzes, gamification etc.).
Educational topics will typically cover:
There will always be times when you just need to ask "how do I ...?" or "where do I ...?" or "why does it work this way?" ... and you want to ask someone who is knowledgeable, friendly and AVAILABLE!
With Active-e v10, you automatically get up to four dedicated hours of support in every fiscal quarter. You will be free to spread this time over : tickets, chats, and phone calls.
This will cover the time taken to answer questions about
eCommerce in general and Active-e v10 in particular.
View Portfolio of Stores
By subscribing to Active-e Plus, all the difficult, technical parts of PCI compliance will be taken off your plate.
Your annual PCI form will have just 22 questions.
Otherwise? Your annual PCI form has 327 questions!
There will be times when you will want help, and when you wish that you
could call. And you can! It's not 'unlimited', but you can call in and ask for
help for an hour in each calendar month (time will be consumed in 30 minute
increments) and we'll help you out in any way we can.
There are really good reasons why almost all software companies support their product using a ticket system.
Probably the most compelling, is the fact that the incident is recorded in a single documented thread and many
parties can understand the needs of the end-user and contribute to the solution.
We will honor a same day ticket response time for our customers. In reality, that means that any ticket that you
place before 3 pm Pacific time will be answered in the same business day - if you place a ticket after 3,
then the reply might not be posted until the following day.
Abandoned cart analysis can be used to capture missed opportunities. Offer items in a customers' cart
at a discount to make a sale. Sometimes shoppers get distracted and need a reminder that you're still
waiting to take their order. We'll help get you set up through dotFeed platform to show you abandoned
Would you like to feed your products, in an optimized fashion, to the
shopping engines at Bing and at Google? We will give you free access to year
round optimized feeds.
AspDotNetStorefront can be configured to send out 'notifications' to your
Exclusively for preFIX users, we will create new, attractive email templates
for store-owners to select when sending out these notifications.
Your template includes a "Promo Box" - this is a modal window that displays
after a few seconds that a visitor first browses the site that can invite them
to sign up for your newsletter, offer a coupon code, or alert visitors about
upcoming promotions or events.
to the store once every 7 days by default. This is to prevent over-notifying
return visitors with repeat information.
Need help correctly setting up google analytics for your store? Whether you need
ecommerce tracking or remarketing set up - we can help navigate and correctly set up indespensible
tools that Google offers for savvy merchants.
Your homepage includes a section which can showcase specific products. You can choose products from a category to
display randomly, or you can define specific product ID's that you'd like to appear. You can control the header text to say 'Customer Favorites'
or 'Popular Products'(or anything you like!), and you can decide how many items you want to appear, and in how many columns.
The following folders will not be 'trampled on' when we patch, update or upgrade your storefront as part of the preFIX program:
If you choose the 'always up to date' path, and if you're hosted with AspDotNetStorefront, then the expert
hosting team will monitor your store around the clock, watching to see if any core features are ready for a patch, and generally keeping you ahead of the game.
If, for example, UPS releases a change, then before you have time to ask, your software will have been upgraded accordingly.
When a security vulnerability is discovered, a patch will be installed to close any loopholes.
When the PCI council releases new regulations, your store will be updated ... and above all, when AspDotNetStorefront
Coming up with a responsive mega menu takes a dual effort between merchant, implementation specialist and designer. Along with
store taxonomy, arranging a mega menu is quite an effort, but a very important one to the success of your store.
The industry is changing, and it's changing fast. Keep up-to-date with our ecommerce daily tips.
Export order data through dotFeed, and you'll be able to import order data into business programs that
maintain business data, information and reports.
In the Dotfeed portal you can use rules to optimize your data, you can preview your feeds, monitor your DotFeed activity and much more ...