Take advantage of our Priority support service today to start receiving these benefits:
- Same day ticket response guaranteed* (tickets submitted before 3pm Pacific Monday-Friday)
- Guidance with customization and configuration challenges
- No contracts, month to month support available – cancel anytime
We provide Free Help Desk support for every software product we offer, which has a response time of up to 3 business days. If the free services we provide aren’t meeting the demands of your business, we offer this Priority Help Desk package that will guarantee you same-day ticket response.*
With Priority Help Desk, our support technicians will give your questions & issues urgent attention, to make sure you get the fastest responses possible. In addition to rush response times, our technicians will advise you on questions you encounter while customizing the software.
The monthly fee for Priority Help Desk is $199. This provides you with all of the services in this package for 1 month. There are no contracts or annual fees, you can cancel at any time, and you can purchase as many months in advance as you like.
As of 10/9/2012, the current releases are:
- ML8 – 188.8.131.52
- MSx – 184.108.40.206