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How to Use Shipwire


Shipwire is the leading provider of Internet-based inventory storage and order shipping services, providing online merchants a range of services to eliminate the hassles of warehousing and order fulfillment. Located at www.shipwire.com, they have partnered with AspDotNetStorefront to integrate their services into AspDotNetStorefront (beginning in version 7.0.2.5).


Getting Started

First, go to Shipping->Shipwire in the admin site.

   

This will bring up the Shipwire "Getting Started" page.  Shipwire offers a free trial of their services to merchants to make it easy to get started.  Just click the "Get More Information" button.

   

You are now on Shipwire's website.  From here you can read their range of services, warehouse locations, shipping carriers, and other information.  When you are ready to sign-up for the Free Trial, click the "Start Free Trial" button.

   

This will take you through the Shipwire signup process (not shown here).  During registration, you'll be asked to provide Shipwire with a username (your email address) and password.

Once you have completed their registration process, return to the Shipwire "Getting Started" screen by going to Shipping->Shipwire in the admin site again.

   

Enter your username and password into the fields, and click the "Store Values" button.

   


Adding a Distributor

Now you must create a distributor to link your products with Shipwire.  Click the Distributor menu in the admin site, then Add Distributor

   

You can name the distributor anying you'd like.  In the below example, we used "Shipwire".

For the email address field, enter a "placeholder" address.  It does not matter what address you use, as long as it contains the word "shipwire" somewhere within it.  No emails will be sent to this address.  Click "Add New" to save the new distributor.

   

    NOTE:  If you are going to use realtime shipping rates, you can enter the address of the Shipwire warehouse you are using (get this info from Shipwire) in the address fields to get accurate shipping costs.

Finally, mark the products that will be fulfilled by Shipwire by choosing the new distributor for the Distributor: field on your products.

   

That's it!  From now on, any orders placed that contain these products will automatically be transmitted to Shipwire for fulfillment.  You can check the Shipwire Dashboard at www.shipwire.com to view the orders they are fullfilling for you.


Order / Inventory Management

You will want to keep your ASPDNSF order history and product inventories synchronized as Shipwire ships orders to your customer.  To do this, go to Shipping->Shipwire in the admin site.

   

From this page, you can perform two tasks:

First, you can pull shipment tracking numbers from Shipwire into your order histroy.  This will allow your customers to view shipment progress from their Account p age on your web site.

Second, you can pull product inventory levels from Shipwire's warehouses into your product database, to accurately reflect your quantity on hand.

These two tasks should be done daily, as Shipwire processes your order.


Frequently Asked Questions

Q: What is the relationship between Shipwire and AspDotNetStorefront?
A:  Shipwire is a separate company, we have partnered with them to make it easier to use their services from your ecommerce site.

Q: Do I have to let Shipwire handle ALL of my products, or can they just handle some of them?
A: The can handle anywhere from just one product to everything.  That's totally up to you.  If an order is placed that contains a mix of Shipwire and non-Shipwire products, Shipwire is only directed to fulfill their part of the order.  You or another dropshipper can handle the remaining items.

Q: When I import tracking numbers from Shipwire, is the customers credit card processed, and do they automatically receive a shipment notification email from my web site?
A: No, order-processing is still performed by you, as it would be for non-Shipwire orders.


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